Customer support

How can we help?

Support for all brands, products and services operated by Execom Inc. Whether you need help with a purchase, booking, subscription or account, contact our team and tell us which brand you used.

support@execom.ca

One support contact across all Execom Inc. brands.

Payments and receipts

Ask about a charge, request a receipt or get help identifying a payment. Include the payment date, amount and any invoice or order reference.

Email support

Orders, bookings and subscriptions

Need help with an order, rental, booking or subscription? Include the brand, your reference number and any change, cancellation or refund you are requesting. The terms of your purchase or booking apply.

Email support

Products, services and accounts

Having trouble with a product, app, service or account? Tell us the brand or website, what you need help with and what happened. For account issues, include the email address you signed up with.

Email support

What to include in your email

  • Your name and the email used for your purchase, booking or account.
  • The brand, product, app or website your request relates to.
  • Your invoice, order, reservation or subscription reference, if you have one.
  • A short description of the issue or requested change.

Please do not email passwords, verification codes or full card numbers.

Useful links

Unsure which brand a charge relates to? If your statement mentions Execom Inc. or execom, email the payment date, amount and the description shown on your statement so we can help identify it.